Right of withdrawal / cancellation
You can return the goods received without giving reasons within 14 days by returning the goods. return the goods.
Cancellation policy
The following cancellation policy applies to contracts for goods that can be sent as a parcel with a shipping company. can be sent as a parcel.
Right of cancellation for goods that can be sent by parcel post
As a consumer you have the right to cancel this contract within fourteen days. The cancellation period is fourteen days from the day on which you or a third party named by you third party who is not the carrier has taken possession of the goods.
To exercise your right of cancellation you must send us
Chi instead of Botox OG
Workspace
Bauernstraße 1/ WDZ 9
4600 Wels
E-mail: shop@chi-statt-botox.com
by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to cancel this contract. of your decision to cancel this contract.
You can use our Sample cancellation form However, this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract cancellation, we shall be obliged to return all payments we have received from you excluding delivery costs, immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. contract has been received by us. For this repayment we will use the same means of means of payment that you used for the original transaction, unless you have expressly unless expressly agreed otherwise with you. In no case will you be charged any fees for this repayment. We can refuse the refuse repayment until we have received the goods back or until you have provided you have provided proof that you have returned the goods, whichever is the earlier. whichever is the earlier.
You must return the goods immediately and in any case within fourteen days at the latest from the day on which you inform us inform us of the cancellation of this contract, to us
Chi instead of Botox OG
Workspace
Bauernstraße 1/ WDZ 9
4600 Wels
Austria
to return or hand over the goods. The deadline is met if you dispatch the goods before the expiry of the period of fourteen days.
Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or or determination by the consumer is decisive or which are clearly tailored to the personal requirements of the consumer cannot be cancelled. be cancelled.
The right of cancellation does not apply to the following contracts:
- Contracts for
Delivery of goods that are not prefabricated and for the manufacture of which a
individual choice or determination by the consumer is decisive or
which are clearly tailored to the personal needs of the consumer
are, - Contracts for
Delivery of goods that can spoil quickly or have an expiry date
would be quickly exceeded, - Contracts for
Delivery of sealed goods, which for reasons of health protection or the
hygiene are not suitable for return if their seal has been broken after the
delivery has been removed, - Contracts for
delivery of goods if, after delivery, they are defective due to their nature or
inseparably mixed with other goods, - Contracts for
Delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract
but which can be delivered at the earliest 30 days after conclusion of the contract
and whose current value depends on fluctuations in the market to which the
entrepreneur has no influence, - Contracts for
Delivery of sound or video recordings or computer software in a
sealed package if the seal has been removed after delivery, - Contracts for delivery
of newspapers, periodicals or magazines with the exception of
Subscription contracts.
Click here to download a sample cancellation form.
End of the cancellation policy